Contact information

Contact Us

Need help with a product or an existing order? Lamplit Reading Co. is here to assist you.

horizon-lamplit.com/pages/contact

Customer-service inquiries are generally answered within 1–2 business days, excluding weekends and holidays.

For order assistance, please include:

  • Your full name

  • Your order number

  • The email address used at checkout

  • A clear description of your question or concern

  • Photographs or video if the item arrived damaged, defective, or incorrect

Please do not send returns to an address shown on the package. Our products may be shipped by different fulfillment partners. Contact us first so that we can review your request and provide the correct return instructions.

Lamplit Reading Co. currently provides customer service by email. We do not publish a customer-service phone number or private residential address on this website.